Griffith University

Head of School

Bachelor of Social Studies (University of Sydney
Master of Business Administration (University of Canberra)
PhD in Health Administration (University of New South Wales)

Contact details for Professor Ros Sorensen

Teaching Expertise

• Clinical governance
• Improving safety and quality
• Work process control
• Organisational management in health care
• Health care reform and the Australian health care system

Research Expertise

• Health service organisation
• Safety and quality
• End of life care

Professional Associations

• SHAPE – the Society of Health Administration Programs in Education

Publications

Books and chapters

• Sorensen, R The dilemma of health reform:  managing the limits of policymaking, managerialism and professionalism in health care reform. LAP LAMBERT Academic Publishing GmbH & Co. KG Dudweiler Landstraße 99 66123 Saarbrücken Germany 2010
• Sorensen R, Iedema R (eds) Managing clinical processes in the health services: Elsevier: Sydney, 2008.
  
• Maxwell S, Degeling P, Sorensen R, Zhang K, & Coyle B. Changing Clinical Work: experiences and lessons of systematization, ed Andrew Gray, Hal Colebatch and Pieter Degeling, Radcliffe Publishing:London, 2007
• Bastick, T. & Cook, L. (Eds), Sorensen, R. (Ass Ed) The Handbook of Annotated Research Methods in Caribbean Research 2010.

Peer-reviewed journals (last 10 years)

• Sorensen R, Iedema R Dilemmas in end of life care in an acute hospital: linking intended policy to enacted practice. Death Studies, 35, 1–23, 2011
• Iedema, R, Allen, S, Sorensen, R., Gallagher, T. What Prevents Incident Disclosure, and What Can Be Done to Promote It? The Joint commission Journal on Quality and patient Safety, 37, 9, 409-419, 2011.
• Sorensen R, Iedema R, Accounting for healthcare outcome: implications for ICU practice and performance Health Services Management Research.  23, 3, 97–102, 2010.
• Sorensen R, Iedema R, Piper D, Manias E, Wilson A, Tuckett A. Implementing open disclosure standards: Can practice inform policy.  Health Expectations, 13, 2, 148-159, 2009.
• Sorensen R, Fowler C, Bacon W, Nash C.  Addressing the gap in Indigenous health: government Intervention or community governance? A literature review. Health Sociology Review, 19, 1, 20-33, 2010.
• Iedema R, Jorm C, Wakefield J, Ryan C, Sorensen R. A New Structure of Attention? Open Disclosure of Adverse Events to Patients and their Families.  Journal of Language and Social Psychology. 28, 2, 139-157, 2009.
• Sorensen R & Iedema R Emotional labour: clinicians’ attitudes to death and dying.  Journal of Health Organisation and Management, 23, 1, 5-22, 2009.
• Tuckett, A, Iedema, R, Mallock N, Sorensen R et al Johnstone, M-J., Clinical risk management and the ethics of open disclosure Part 1. Benefits and risks to patient safety, 11, 88-94. Australasian Emergency Nursing Journal 11, 4, 2, 2008.
• Iedema R, Mallock N, Sorensen R, Manias E, Tuckett A, Williams A, et al. The national open disclosure pilot: Evaluation of a policy implementation. Medical Journal of Australia.188, 7, 397-400, 2008.
• Iedema R, Sorensen R, Manias E, Tuckett A, Piper D, Williams A, et al. Patients’ and family members’ experiences of open disclosure following adverse events. International Journal for Quality in Health Care, 20: 421-432, 2009.
• Sorensen R, Iedema R, Piper D, Manias E, Wilson A, Tuckett A. Health care professionals’ views of implementing a policy of open disclosure of errors. Journal of Health Services Research and Policy, 13, 4, 227-232, 2008.
• Sorensen R, Iedema R, Severinsson E. Beyond profession: nursing leadership in contemporary healthcare.  Journal of Nursing Management, 16, 535-544, 2008.
• Sorensen R, Iedema R, Redefining accountability in health care: managing the plurality of medical interests.  Health: An interdisciplinary Journal for the Social Study of Health, Illness and Medicine.  12, 1, 87-106, 2007
• Sorensen R, Iedema R. Advocacy at end-of-life: the challenge for nursing International Journal of Nursing Studies.  44, 8 1343-1353, 2007.
• Sorensen R, Iedema R. Structuring communication as routine practice in end-of-life care. Communication & Medicine, 3, 2, 185-196, 2006.
• Sorensen R, Lloyd A, Van Kemenade C, Harnett P. Managing quality in Cancer Services:  implications for practice.  Australian Health Review, 29, 4, 406-415, 2005.
• Kulh, MA, Mumford, V, Sorensen, R and Budge, MM, Management of delirium: a clinical governance approach, Australian Health Review 29, 2, 246-252, 2005.
• Iedema R, Sorensen R, Braithwaite J, Flabouris A, End-of-life care in ICU as teleo-affective unfolding, Social Science and Medicine, 60, 4, 845-857, 2004.
• Iedema R, Sorensen R, Braithwaite J, Turnbull E, Intensive Care and its Incommensurabilities, Communication and Medicine, 1, 1, 85-95, 2004.
• Braithwaite J, Iedema R, Sorensen R. Numerical supremacy syndrome [E-letter]. British Medical Journal, 326, 2003.
• Iedema R, Braithwaite J, Sorensen R The Reification of numbers: statistics and the distance between self, work, and others.  British Medical Journal, 26, 771, 2003.
• Delaney G, Sorensen R, Barton M, Strategic investment in radiotherapy.  Cancer Forum, 26, 3, 180-183, 2002.