Griffith University

  • Griffith Portal
  • Contact us
  • Current students
    • Ask us (current students)
    • Careers and employment
    • Fees and charges
    • Griffith Portal
    • Learning@Griffith
    • Library
    • New students
    • Programs and courses
    • Student email
    • Timetables
  • Current staff
    • Griffith Portal
    • IT support
    • Learning and teaching
    • Learning@Griffith
    • Library
    • Research
    • Staff resources
    • Staff email
  • Future students
    • Future Students
    • International students
    • Degree finder
    • Scholarships
    • How do I apply
    • Financing your degree
    • Important dates
  • About Griffith
    • About the University
    • Campuses
    • Schools and centres
    • Fast facts
    • Life at Griffith
    • Learning and teaching
    • Employment at Griffith
    • Sustainability
  • Research
    • Griffith research
    • Research centres
    • Research excellence
    • Research expertise
    • Research students
    • Griffith Enterprise
    • Research services
  • Alumni
    • Benefits and services
    • Giving to Griffith
    • Inspiring alumni
    • Online donations
    • Staff Alumni
Home > Griffith Portal support > Availability and maintenance

Availability and maintenance

  • Popular links
      • Learning@Griffith
      • Degree Finder
      • Student Email
      • Timetables
      • IT Helpdesk
      • Ask Us a question
      • Summer semester
      • Admissions
       
      With over 50,000 students, 5 campuses and research that's solving the problems of the world, there's a lot going on at our university. If you can't find the answer you're looking for at these popular links, we can answer your question at Ask us.
 
  • Griffith Portal support
  • Login help
  • Features
  • Using Griffith portal
  • Availability and maintenance
  • Code of practice
  • Contact us

Maintenance calendar

Regular maintenance windows are scheduled for times which minimise adverse impacts on users. Every effort is made to perform maintenance of Griffith systems during these appointed times only.

The Maintenance Calendar shows the scheduled maintenance periods for the year.

  • ICTS Maintenance Calendar for 2012 (PDF 64k)

Availability

The Griffith Portal will almost always be available and will continue to provide access to most intranet resources, even during maintenance windows. However, during a maintenance window or an emergency, one or more resources accessed through the Griffith Portal may be temporarily unavailable or may be available in a reduced capacity. At these times the Griffith Portal login page message area may be used to alert users to current and upcoming maintenance.

Login page message area

A message area towards the bottom of the Griffith Portal login page is used to inform and alert users about availability and maintenance. Under normal circumstances, when the Griffith Portal is fully operational and there is no upcoming maintenance, the login page message area will include default messages saying the Griffith Portal is available 24/7, is the gateways to all intranet services and users should log out at the end of their session to protect their privacy.

Screen shot of the the login page features area showing images and text saying: 1) the Griffith Portal is available 24 hours a day and 7 days a week, 2) The Griffith Portal is a gateway to all intranet services and 3) Protect your privacy by loggin out at the end of each session

From time to time alternate messages are included in this message area to provide timely information about availability and maintenance. Some examples of alternate messages are shown below.

High load

The high load image and a related message are shown to warn users the system resources are under load and could be significantly slower than usual. This often occurs during the first hours of enrolment periods as large numbers of students attempt to enrol in classes at the same time.

Upcoming maintentance

The upcoming maintenance image and a related message are shown to warn users in advance when upcoming maintenance will be conducted.

Under maintenance

The under maintenance image and a related message are shown to warn users the system is currently under maintenance.

First peoples.

Aboriginal and Torres Strait Islander

  • Feedback
  • Privacy policy
  • Copyright matters
  • CRICOS Provider - 00233E
Gold Coast • Logan • Brisbane | Australia

Explore Griffith

Current students

  • Ask us (current students)
  • Griffith Portal
  • Learning@Griffith
  • New students
  • Programs and courses
  • Student email
  • Library

Current staff

  • Computing
  • Griffith Portal
  • IT support
  • Learning and teaching
  • Library
  • New staff
  • Staff email

Future students

  • Future students
  • International students
  • Degree finder
  • Scholarships
  • How do I apply
  • Financing your degree
  • Important dates

About Griffith

  • About the University
  • Campuses
  • Schools and centres
  • Fast facts
  • Life at Griffith
  • Learning and teaching
  • Employment at Griffith
  • Sustainability

Research

  • Griffith research
  • Research centres
  • Research excellence
  • Research expertise
  • Research students
  • Griffith Enterprise
  • Research services

Alumni

  • Benefits and services
  • Giving to Griffith
  • Inspiring alumni
  • Staff Alumni

Study areas

  • Business and commerce
  • Criminology and law
  • Education
  • Engineering and IT
  • Environment, planning and architecture
  • Health
  • Humanities and languages
  • Music
  • Science and aviation
  • Visual and creative arts

Information for

  • Guidance Officers
  • Higher degree by research
  • Indigenous students
  • International students
  • Media
  • Non-school leavers
  • Parents and guardians
  • Postgraduate students
  • School students
  • TAFE and tertiary pathways
view mode Standard :: Mobile