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Teamwork Toolkit

Teaching Tips TEACHING TIPS: How to develop students' teamwork skills

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Evaluating team work

An example of a rating scale that can be used for evaluating team meetings is as follows:

Goals and objectives

There is confusion about the purpose and the desired outcomes

1    2    3    4    5

Team members understand and agree on goals and objectives

Trust and conflict

There is little trust among members and conflict is evident

1    2    3    4    5

There is a high degree of trust among members and conflict is dealt with openly and worked through

Expression of differences

Disagreements produced defensive reactions

1    2    3    4    5

Disagreements did not arouse defensive reactions

Leadership

One person dominates and leadership roles are not shared

1    2    3    4    5

There is full participation in leadership; leadership roles are shared by members

Control and procedures

There is little control and there is a lack of procedures to guide team functioning

1    2    3    4    5

There are effective procedures to guide team functioning; team members support these procedures and regulate themselves

Utilisation of resources

All member resources are not recognised and/or utilised

1    2    3    4    5

Member resources are fully recognised and utilised

Interpersonal communication

Communications between members are closed and guarded

1    2    3    4    5

Communications between members are open and participative

Listening

The team members do not listen to each other

1    2    3    4    5

The team members actively listened to each other

Flow of communication

The discussion required a great deal of backtracking and reorienting

1    2    3    4    5

The discussion moved forward with succeeding points building on previous ones

Problem-solving/Decision making

The team has no agreed-on approaches to problem solving and decision making

1    2    3    4    5

The team has well-established and agreed-on approaches to problem solving and decision making

Experimentation and creativity

The team is rigid and does not experiment with how things are done

1    2    3    4    5

The team experiments with different ways of doing things and is creative in its approach

Evaluation

The team never evaluates its functioning or processes

1    2    3    4    5

The group often evaluates its functioning and processes

Ratzburg, W.H.  Team effectiveness: Meeting evaluation scale. Retrieved from the World Wide Web on 16 June, 2003.
http://www.geocities.com/Athens/Forum/1650/meetingevaluationform.html

The teacher can help in the evaluation process by:

  1. Asking team members to report at one-third and two-thirds through the course on:
    • What is going well
    • What isn't going well - and why
    • What needs to be improved in the team processes and performance.
  2. Having discussions during class times, especially at the end of semester regarding the team processes.
This reflection may or may not be part of assessment.

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Teamwork Toolkit
Oral Communication
Written Communication Toolkit
Information Literacy Toolkit
Critical Evaluation Toolkit
Problem-Solving Toolkit
Professional Practice Toolkit
Creativity and Innovation Toolkit
Ethics Toolkit
Leadership Toolkit