News and events
Events
- Using the Kano Model of Satisfaction to Reveal the Preferred Characteristics of Customer Contact Employees
- Wednesday 2 July
- Dr Thorsten Gruber and Dr Ibrahim Abosag (University of Manchester) present on their recent research in customer satisfaction which suggests that attributes of products and services can be classified into three categories - must-be factors, one-dimensional factors and excitement factors.
- Bridging Research and Practice: Academic Endeavors with Professional Sport Organisations in Japan
- Wednesday 21 May
- Associate Professor Makoto Nakazawa (University of Tsukuba, Japan) will present on the development of a cooperative research agenda with the Japanese Professional Soccer. For more information see Bridging Research and Practice: Academic Endeavors with Professional Sport Organisations in Japan.
Professor Mike Davidson attended a Reception hosted by His Royal Highness The Prince of Wales at St. James's Palace State Apartments to celebrate the 15th Anniversary of The International Tourism Partnership. The International Tourism Partnership is part of the International Business Leaders Forum.
Latest news
Appointment of Adjunct Professor
Lyndall De Marco, Executive Director of International Tourism Partnership, has been appointed as Adjunct Professor to the Centre for Tourism, Sport and Service Innovation.
Research experts picked to shape new ERA
Griffith University is one of the best represented universities in preparing for the country's research assessment exercise Excellence in Research Australia (ERA).
Chief named for Griffith Enterprise
Griffith University's commercialisation arm, Griffith Enterprise, has appointed a new leader to drive innovation and enterprise.