Centre for Tourism, Sport and Service Innovation

The Centre for Tourism, Sport and Service Innovation acts as a focal point for innovative, quality research in tourism, sport, and service innovation.

We aim to become a leading research centre internationally with a focus on tourism, sport and service innovation management.

The Centre is located at the Gold Coast, where tourism, service innovation and sport are important contributors to business.

Our key research programs include:

Specific research projects include:

Service innovation management

This research helps businesses embrace innovation and improve customer satisfaction

Sport management

This research aims to increase understanding of the sports industry

Tourism innovation

This research has been conducted with a variety of important service industry groups

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